1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details or other billing information for transaction purposes.
• Service Details: Information about your mechanical systems, project requirements, and preferences.
• Website Data: IP addresses, browser type, and usage data collected through cookies or similar technologies when you interact with our website.

2. How We Use Your Information

We use the personal information we collect to:

• Provide and manage our mechanical services.
• Communicate with you about appointments, projects, and service updates.
• Process payments and issue invoices or receipts.
• Improve our services and website functionality.
• Comply with legal and regulatory requirements.

3. Disclosure of Personal Information

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Third-party contractors who assist in delivering our services (e.g., payment processors or IT support), bound by confidentiality agreements.
• Legal Requirements: Regulatory bodies or law enforcement agencies as required by law.
• Business Transfers: In the event of a merger, sale, or transfer of assets.

4. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

5. Protection of Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure by using secure technologies and maintaining strict internal policies.

6. Your Rights

Under Alberta’s PIPA, you have the right to:

• Access your personal information and request corrections if needed.
• Withdraw consent for certain uses of your information (subject to legal or contractual obligations).

To exercise your rights, please contact us using the details below.

7. Cookies and Website Data

Our website may use cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. Flowtech Mechanical is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Flowtech Mechanical
#34 , 12180 44 ST Se Calgary, AB 52Z 4A2
Phone: (403) 471 41-21
Email: Sherry@flowtechmechanical.ca

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.